Resources

When you have questions, we’re here with answers and resources to get you the information you need.  

• Allegiance Customer Service- Health Insurance

  • Call (800) 258-0951 or visit www.askallegiance.com/CarleHealth.

• RxPreferred Customer Service- Pharmacy Benefits

  • Call (888) 666-7271 or email Support@RxPreferred.com.

• Cigna Customer Service- Dental Insurance 

  • Call (800) 564-7642 or visit https://www.cigna.com/.

• ​Enrollment directions (desktop)

• Enrollment directions (mobile) 

• Add and manage dependent directions

• MyHR Help Desk

  • Call (217) 902-5300 or email MyHR.HelpDesk@carle.com.

• My Care Compass

  • Carle Health team members can login to My Care Compass to view contact information for all vendors.