Resources

When you have questions, we’re here with answers and resources to get you the information you need.  

• Updated FAQs 

• Optional Benefits Information Session (Oct. 29)

  • Watch the recording of this informational session to learn about your benefits choices and tips for enrolling from the experts. This session covered: 

    • Presenters included representatives from Carle Health Human Resources and our new vendor partners.

    • A preview of the Benefits Enrollment process in Workday. 

    • Tips for finding answers to your common benefits questions. 

    • 2026 benefits details and changes. 

• (New) Allegiance Customer Service

  • Call (800) 258-0951 or visit www.askallegiance.com/CarleHealth/.

• RxPreferred Customer Service

  • Call (888) 666-7271 or email Support@RxPreferred.com.

• Cigna Customer Service 

  • Call (800) 564-7642 or visit https://www.cigna.com/.

• ​Enrollment directions (desktop)

• (new) Enrollment directions (mobile) 

• Add and manage dependent directions

• ​Regional support sessions schedule (posted on My Care Compass)